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Terms & Conditions

Terms & Conditions

In using this you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", “You”, "Customers", "Members", "Users" and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. "The Company", “Ourselves”, “We” and "Us", refers to our Company. “Party”, “Parties”, “Us”, or ClothingHeart, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Privacy Statement

We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. Please see our Privacy Policy page for more details.


excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages. does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

  • Please note that after purchase there is no cancellation or returns. Customers are advised to review their selection before submitting their order.
  • All products sold on our website correspond with provided description and images. Variations in the manufacturing process and the display properties of the computer hardware may mean that the colors, fabrics and design of the merchandise delivered to you may be perceived different in minor aspects when compared.
  • The saree would be as true as possible to the picture. However there might be variation in the blouse piece shown.
  • Estimated shipping time of all made to order / backorder products is 3 to 4 week, it can change as per customization and production.

In the following cases, orders might not be processed:

  • If the products shown on the website are not available.
  • If we are unable to obtain authorization of payment.
  • Merchandise purchased will be delivered to the address registered on the customers debit/credit card.
  • All prices of the products on the website are quoted in INR/USD and do not include delivery charges. Additional cost of handling like freight charges, custom duties, taxes and levies will be borned by the buyers.
  • In case of free shipping, a handling charge of Rs.370 will be levied during refund process..
  • For more info about us please mail us at

Product Returns

Clothing Heart endeavors to ensure that every transaction at our website is seamless. We take great care in delivering our products and adhere to the highest quality standards.

As a policy,we do not offer returns or exchanges on products which are delivered in perfect condition as per the order placed.

To return or exchange a product or report a damage in transit please get in touch with our customer care by sending mail at within 24 hours of delivery with your order number , date of transaction , delivery address and image of the wrongfully delivered or defective item.Please note this,If customer mail us after 24 hours then we can not do return process.

Our costomer care team will look into the issue and revert back.

Customer has to return product to our address."We" will not refund any extra amount which is paid by customer to return shipment at our address.

No refunds would be given if the customer has provided wrong or incomplete shipping Address, there are 3 failed delivery attemps by our shipping agency and / or the package is refused by the recipient.

Do not send product at our address without any mail confirmation from our executives, If you do that then we will not accept that parcel or may be it will lead to misplaced delivery, we will not do to refund in that type of cases.  

Products bought online cannot be exchanged or returned in store.

Refund :-

All the COD (Cash on Delivery) orders would be refunded through NEFT transfers in the bank account provided by the customer on email.

The refund amount may take up to 5 to 7 working days to show up in your account depending on the bank.

Under no circumstance refund amount may exceed the amount originally paid by the customer.

If product is not damaged/defective,though customer want to return it then we will not refund full money,we will cut 370 INR fix amount from total shipment amount which is paid by customer.

Cancellation :-

We can change or cancel the order within 24 hours of your order. Unfortunately , we cannot cancle order after that period of time. So please inform us about change or cancellation within 24 hours.

Disclaimer :-

All policies are subject to change without prior notice. In case of any conflict terms of use policy would prevail.